Infrastructure Management

Networks, servers and storage form a large part of any company’s IT set up. While it’s vital that the routine maintenance and processes of your infrastructure run smoothly, is it necessary that you do it yourself? TDM Group can manage these areas for you, leaving you to concentrate on business critical, profit-focused activities.

Server Management

Whether your servers are in your secure data centre or ours, TDM Group will manage and monitor them around the clock.

Our experience means we can advise you on defining your server management strategy, server specification and provide full implementation, maintenance and administration.

TDM Group will:

provide complete security monitoring
ensure you receive the latest upgrades
provide state-of-the-art security monitoring
identify any problems before they arise.

Continuous monitoring and IP checks enable us to notify you of any alerts immediately, either by email or SMS. We can also undertake an agreed action plan to rectify issues that may arise.

By managing your servers for you, TDM Group enables you to focus on more strategic activities within your business.

Network Management

The performance and reliability of your network is crucial to a successful business. Managing your own network can be a drain on time and money and this is where TDM Group comes in.

We take a consultative approach to network management, optimising your network for future goals and to reduce costs. We understand that different parts of the business have different security requirements and can advise you on the best solution for you. Our certified, experienced engineers ensure everything is covered including:

pro-active monitoring of all network devices
preventive support, including patching network devices
designing networks for 24/7 uptime

Whatever solution you need, we have the tools and expertise to deliver it. From VPNs to high speed, high quality connectivity to MPLS clouds, we can manage monitor and maintain your network, 24 hours a day, 7 days a week.

Network management – the key benefits:

Greater uptime
Increased overall productivity
Improved network performance and maintenance
24/7 technical network support from certified engineers
‘Futureproof’ your network
Free up your staff and reduce costs

Desktop Management

TDM Group provides full desktop management by building a desktop to your specification.

We can also recommend applications to benefit your business before building a standard desktop to be rolled out to all your desktop PCs and laptops. This prevents users from downloading software from the web, which can reduce productivity and be harmful to security.

By carefully controlling the software installed on your users’ desktops, you can make a significant contribution to the health of your business by:

increasing protection from viruses and other intrusion
ensuring users have the right tools for the job
making support and upgrading easier
simplifying and controlling licence management

Our customised solutions combine managing, protecting, supporting and optimising your desktop, all from a single point of contact with fully trained and certified technicians via telephone and email, 24/7.

Storage Management

Information, one of your most precious business resources, TDM Group can help you implement and manage the right data storage solutions to meet your needs.

As fully qualified and certified NetApp, EMC and Open-E partners, we can help you identify the right storage solution to meet your differing data storage needs and provide management to ensure availability and security.

Our managed hosted storage solutions provide the following benefits:

more efficient use of storage and better user service
multi-tiered storage, so data resides at the optimal cost based on its business value
quick, easy, cost-effective storage expansion to match needs
increased resilience with quicker, simpler backup, accelerated recovery and reduced risk of unrecoverable data
easy access to pooled, de-duplicated and centralised data
reduced planned and unplanned downtime and maximum access to data

We can also manage your dedicated storage solutions, be they on our premise or yours

For both server and storage management TDM Group provides a full, regular backup and disaster recovery service, giving you one less thing to worry about.