Benefit from managed IT support with a difference
Providing your business with the technical day-to-day IT support and services it requires from a highly qualified team of engineers is just one element of our comprehensive offering. By working with you as your IT partner, we can also help you embrace technology’s potential to drive your business forward.
What sets TDM Group apart is our holistic approach to managing IT operations and implementing innovative change: we call this our Managed Business IT Service (M-BiTS).
Managed Business IT Services
M-BiTS does more than just address typical IT support related pain points – from unsupported users and devices to neglected networks and data concerns –it helps your business harness the power of technology to act as a business enabler.
Three key elements provide M-BiTS with the scope to add value to your business:
It is underpinned by people – who are considered at every stage of the IT process
It considers the impact technology has on the entire organisation – not just the IT department
It recognises that there is more to IT than just technology – data and process are vital building blocks that must also be balanced with the human element
Using this forward-thinking approach to technology, we can empower your IT function to support the entire business in achieving its goals, triggering a cycle of success that has people and the business – not just technology – as its foundation.
Contact us to book a free strategic review:
Wave Goodbye to IT Pain Points With M-BiTS
M-BiTS does more than just address typical IT-related pain points;
it can help you drive your business forward:
Business growth
Business growthM-BiTS considers technology’s impact on your bottom line by aligning the IT department with crucial elements such as business development and business operations.
Business strategy
Business strategyM-BiTS facilitates a comprehensive IT strategy that aligns with your business goals by considering the organisation as a whole – not just from a technology perspective.
Wasted money
Wasted moneyM-BiTS ensures you establish a realistic IT budget that helps you achieve your goals and drive your business forward.
Business change
Business changeM-BiTS drives positive change that benefits your business in the long-term, rather than disrupting it in the short-term.
Cost centre
Cost centreTraditionally the IT department has been viewed as a cost centre: an essential function that doesn’t directly add to profit but still costs the business money to operate. M-BiTS provides the foresight required to turn it into a business enabler.
We provide the foundations for a successful business
24/7 IT Support Services
We provide professional 24/7 IT support for your diverse requirements. This comprehensive service guarantees your business a flexible, mobile and available work environment, without losing sight of your need for standardisation, cost control and security.
The big benefits of outsourced user support
IT Infrastructure Management
Our comprehensive IT Infrastructure management solutions can be delivered on your premise or via our data suites. This includes 24/7 monitoring of your environment and the day-to-day maintenance your infrastructure requires to be effective – and add value to your business.
Why Outsourcing IT Infrastructure Management benefits you
IT Department Support
Our IT department support function manages essential elements of the IT process on your behalf, so you can concentrate on running your business. Through our holistic approach to managing technology, we can empower your IT department to support the entire business in achieving its goals.
Our IT Department Support specialises in adding value to your team, filling the gaps where risk and requirement exist
IT Strategy and Consultancy
Our IT strategy consulting services combine extensive technical know-how with a commercial awareness of how technology impacts productivity and revenue – a holistic approach that helps your IT department to provide business value.
We specialise in adding value to your business, filling the gaps where risk and requirement exist
Project Management and Business Change
Our professional IT support and services programme and extensive project management experience, backed by industry-leading expertise, ensure even small changes to your business don’t create big problems.
We believe change is for the better, but managed change is for the best
Security and Risk Management
For many businesses, the process of assembling a comprehensive IT security solution internally is too costly, resource-heavy, and impractical. We solve this problem by providing innovative security and risk management solutions that deliver complete support from common threats: cybercrime, infrastructure resilience, compliance and governance risk, network failure and breaches, mobile device management.
In a world where threats to your business can come from anywhere, we provide protection unique to your requirements
5 Reasons to Choose TDM Group
Business partner
Business partnerWe are more than just an IT support provider; we combine our technical know-how with our strong business acumen.
Holistic approach
Holistic approachWe consider the impact technology has on your entire organisation – so you can achieve innovation and success.
Passion for innovation
Passion for innovationWe recognise there’s more to IT than simply supporting existing business processes; it has the potential to define and dictate your business’s success.
Powered by people
Powered by peopleWe believe that successful innovation is underpinned by people.
Big enough to deliver, small enough to care
Big enough to deliver, small enough to careWe have the knowledge, experience and infrastructure required to help you achieve innovation and success. Our business-focused philosophy means we’re not just another IT provider.
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