Professional Services


Conquer business challenges, eliminate barriers to success

We specialise in delivering successful business change through the effective and strategic use of expertise and technology. Our success is based on analysing and understanding your business with you, to develop an IT strategy that supports the exact requirements of your business.

We’re here to help you identify where your IT is currently, where you want it to be and exactly what needs to be done to get it there. Our SmartSupport teams work across the entire IT professional services spectrum, helping you create your IT vision, develop the strategy required to achieve it and successfully deploy and support it.

How do we move your IT strategy from vision to reality?



A comprehensive IT audit to fully understand your infrastructure and what your business wants to achieve.


Managed implementation, transition and support to bring business change without disruption.


We combine proven methodologies with original thinking to create a solution unique to your business.

Contact us to get the full benefit of professional services:


Business Change Management

We understand that small changes to your business can create big problems. Therefore, you will benefit from our professional business change management, backed by industry-leading expertise and experience.

Delivering business change through professionally managed IT projects and initiatives.

Focused, deliverable objectives
Stakeholder expertise
Cost control initiatives

Fractional and Interim Chief Information Officer (CIO)

If you want to start scaling your business, but lack the resources to take the next step, our fractional and interim CIO service provides access to a senior technology executive who will perform the role part-time.

Their leadership skills and vision provide the foundation to build a digital strategy that aligns with your business’s goals and leverages technology in the pursuit of growth.

They augment technical know-how with strong business acumen
They are strategic thinkers and strong communicators
They are part of the TDM Group team

Chief Information Security Officer (CISO)

The modern CISO is more than just a member of the IT department; they’re strategic business leaders who integrate throughout the business, enabling them to establish a holistic IT security strategy.

The benefits of fractional and interim CISO function are compelling – particularly for SMEs:

Reduced cost
Increased knowledge
Reduced staff turnover

IT strategy and consultancy

From one-off projects to ongoing access to a range of solutions, our tailored strategy consultancy service supports your future growth plans and optimises your IT strategy in line with your objectives.

Our key consultancy services are designed to help you refocus your IT department, so it supports business growth:

Technical consultancy
Strategy and planning
Professional IT governance
Business consultancy